Enterprise communications archiving · marketing & transactional

Keep every message. Prove it's unchanged. Find any one in milliseconds.

Fahos archives every customer communication your enterprise platforms send — Adobe Journey Optimizer, Salesforce Marketing Cloud and more — across email, SMS, push, in-app and beyond. Marketing and transactional, sealed immutably and retrievable to the exact byte.

SOC 2 Type II · ISO 27001 · SEC 17a-4(f) WORM · GDPR-ready
SEALED · IMMUTABLE · VERIFIED SHA-256 · WORM · 7-YEAR
2.4B+
records under seal
<400ms
median single-record retrieval
100%
WORM-sealed & hash-verified
7yr+
retention, any storage tier
Inside the console

What your compliance, legal, and ops teams see

One workspace to search billions of records, verify integrity, place legal holds, and export defensible packages — with every action logged.

The console runs on the same public API you can build into your own tools. (Illustrative preview.)

Works with your stack

Archive everything your marketing platform sends

Fahos connects to the enterprise communication platforms you already run and captures every message they send — marketing and transactional — across every channel, so nothing leaves your estate unarchived.

Adobe Journey Optimizer Salesforce Marketing Cloud Adobe Campaign Braze Marketo Engage Iterable
EmailSMSPushIn-appWhatsAppDirect mail Marketing & transactional
The product

Built to retain, prove, and retrieve — at machine scale

One system for the full lifecycle of high-volume customer communications: capture them, seal them so they can't change, and find any single record the moment you need it.

Capture everything

Ingest your daily send-outs at any volume and render each message exactly as the recipient received it — frozen, self-contained, complete.

Seal it immutably

Every record is hashed and written to write-once storage. Nothing can be altered or deleted before its time — and you can prove it.

Retrieve in milliseconds

Open any single record to the exact byte — from hot or cold storage alike. No restore jobs, no waiting hours for archived data to thaw.

Search & analyze

Find records by recipient, campaign, content, or plain-language query. See send-out volumes and trends by campaign, or drill down to a single person.

Hold & produce

Place legal holds that reach the stored object itself, then export defensible eDiscovery packages with a sealed, hash-verified manifest.

API-first by design

Every capability is a REST endpoint. Embed an archived-record view straight into your CRM, wire holds into your workflows, subscribe to events.

How it works

From your daily feed to a record you can stand behind

Four steps. No infrastructure for your team to run, no per-mailbox math, no cold-storage thaw delays.

01

Connect

Point your daily communications feed at Fahos. We handle the volume; you change nothing upstream.

02

Seal

Each message is rendered, hashed, compressed, and written to immutable, tiered storage with a WORM retention lock.

03

Retrieve

Look up any record by id, search, or natural language and open it in milliseconds — integrity verified on the spot.

04

Prove

Place holds, run eDiscovery, export defensible packages, and produce evidence for auditors and regulators on demand.

Why Fahos

The advantages of an archive built for your data shape

Per-mailbox archives were built for human inboxes. Fahos is built for the billions of machine-generated, personalized messages you actually send.

Priced for machine scale

You send millions of messages from a handful of systems, not millions of mailboxes. Pay for what you store, not per seat.

Dramatically lower cost

Records tier automatically to cold storage. You don't pay to keep seven years of mail hot just to retrieve a few records a day.

Sub-second retrieval, any tier

Even seven-year-old archived records open in milliseconds. No restore queue, no thaw window, no surprise retrieval bills.

Defensible by design

Immutability, hashing, and chain-of-custody are built into how records are stored — not a feature you bolt on later.

API-first & embeddable

Drop an archived-record view into your CRM, automate holds, and subscribe to events. It fits the tools your teams already use.

Your cloud, your keys

Single-tenant, region-pinned, with customer-managed encryption keys. Deploy into your own cloud account when your auditors require it.

By industry

How each industry puts Fahos to work

The need is universal — keep what you sent and prove it later — but the regulations and the questions differ. Here's where Fahos fits.

Banking & financial services

Examination-ready records

Statements, trade confirmations, and regulatory notices must be retained immutably and produced on demand.
Used to meet SEC 17a-4 / FINRA / MiFID II retention, and pull the exact notice sent to a client during an exam or dispute.
Insurance

Settle disputes with proof

Policy documents, renewal terms, and claims correspondence are contested years after they were sent.
Used to retain every policyholder communication and retrieve the precise document a customer received, verbatim.
Healthcare

Regulated patient comms

Appointment, billing, and care communications carry strict retention and privacy obligations.
Used to archive patient-facing messages with the access controls and immutability regulated data demands.
Telecommunications

Answer "what did we send?"

Billing, usage, and service notifications go out at enormous volume to millions of subscribers.
Used to keep every notification and instantly surface a subscriber's full communication history for support or audit.
Retail & e-commerce

Win chargebacks & disputes

Transactional and marketing email at huge scale becomes evidence in consumer-protection and payment disputes.
Used to prove exactly what offer, receipt, or notice a customer received — settling chargebacks with the record itself.
Public sector & utilities

Transparency & retention

Communications must be retained for records laws and produced for information requests and audits.
Used to meet records-retention mandates and produce communications for transparency requests without manual hunting.
Developers

Built API-first, so it fits your stack

Everything the console does, you can do over a clean REST API: retrieve and verify records, search, place holds, build exports, read insights. Subscribe to webhooks, install an SDK, or drop our record component straight into your CRM with a scoped token — no archive login required.

Read the docsGet API access
retrieve & verify one record
# any record, to the exact byte
curl https://api.fahos.ch/v1/records/<id> \
  -H "Authorization: Bearer $KEY"
# → message/rfc822  ·  X-Integrity: verified

<!-- or embed it in your CRM -->
<fahos-record record-id="<id>" token="<scoped>"></fahos-record>
Security & compliance

Trust is the product

Fahos is built for the most regulated environments — immutability, encryption, and residency are foundational, not optional add-ons.

Immutable & verifiable

Write-once retention locks and SHA-256 chain-of-custody mean records can't be altered, and every retrieval is integrity-checked.

Your data stays yours

Single-tenant deployments, region-pinned storage, and customer-managed encryption keys. Bring-your-own-cloud available for the strictest mandates.

Every action logged

Sign-ins, searches, views, holds, and exports are written to an immutable audit trail you can export for regulators.

SOC 2 Type II ISO 27001 SEC 17a-4(f) WORM GDPR-ready · EU residency CMEK encryption
FAQ

Common questions

Straight answers for teams evaluating an enterprise communications archive.

What is a communications archive?

A communications archive is a system that captures, stores, and preserves every message an organization sends to its customers, so the organization can retrieve and prove exactly what was sent years later. Unlike a backup, an archive is immutable: records are write-once and tamper-evident, which is what regulators and courts require. Enterprises use communications archives to meet records-retention rules, respond to legal discovery, and resolve customer disputes with the precise message a recipient received.

Can Fahos archive messages sent through Adobe Journey Optimizer or Salesforce Marketing Cloud?

Yes. Fahos is built for enterprises running platforms such as Adobe Journey Optimizer, Salesforce Marketing Cloud, Adobe Campaign, Braze, Marketo Engage and Iterable. It connects to your platform's delivery feed and archives every message it sends, so your marketing and transactional communications are preserved in one immutable, searchable system regardless of which platform or channel produced them.

Does it cover transactional and marketing messages across all channels?

Yes. Fahos archives both marketing communications (campaigns, newsletters, promotions) and transactional communications (statements, receipts, verification codes, service notices) across every channel your platforms send through — email, SMS, push, in-app, WhatsApp and direct mail. Each message is preserved exactly as the recipient received it, with its channel and metadata recorded for search and retrieval.

How fast can I retrieve an archived message?

Any single record opens in well under a second — typically around 400 milliseconds — even when it has been archived for years in the coldest storage tier. Fahos indexes the exact byte location of every message, so retrieval reads only that one record rather than restoring or scanning a large archive. There is no restore queue and no thaw delay, which is common with conventional cold-storage archives.

Which regulations does an enterprise communications archive help with?

A communications archive supports retention and production obligations including SEC Rule 17a-4(f) and FINRA recordkeeping in financial services, MiFID II in the EU, and broad data-protection and records laws such as GDPR. Fahos provides write-once (WORM) immutability, SHA-256 chain-of-custody verification, legal holds, and defensible export with sealed manifests — the controls auditors and regulators look for. Always confirm specific regulatory fit with your compliance team.

How is this different from traditional per-mailbox email archiving?

Traditional archives were designed for human inboxes and priced per mailbox or per seat. That model breaks for enterprises that send billions of machine-generated, personalized messages from a handful of platforms — there are no mailboxes to count. Fahos is priced and engineered for that volume: it archives platform output directly, tiers records to low-cost storage while keeping retrieval instant, and covers every channel rather than email alone.

See Fahos on your own data

Bring a sample of your communications and we'll show you ingestion, retrieval, and a defensible export — live, in under an hour. Tell us a bit about your setup and we'll be in touch.